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Management Communication Techniques Sponsored Links Management Communication Techniques ann@gvsuccess. By Ann Golden Egle Category: 0 Submit your Articles Here! ann@gvsuccess.com. Best regards Ann Golden Egle http://www.gvsuccess.com Management Communication Techniques Client Claire recently described her week as being 'fast and furious.' We soon discovered that this was the story of her life, not just one week. Claire has a full plate and then some. She thinks, moves and talks fast. She prides herself in being a quick learner, an expert in her field. Silently, she berates those who cannot keep pace or who slow her down with questions or concerns. What Claire is missing in her 'fast and furious' pace is her influence on those around her, those on whom she depends and who depend on her. One-by-one, she is alienating co-workers, associates and friends alike. What's Claire's main challenge? She sees others not as individuals, but through the role they play in her life - what they can do for her. In seeing them as individuals, she would notice how her communication affects them and the ensuing results they produce for her. She would see how uncomfortable people have become around her. We can deliver the very same message with varying affects on others. We can inspire them, soliciting enthusiasm and eagerness to cooperate. We can educate, softly sharing our wisdom or unique perspective. We can leave them confused, uncertain, resentful, possibly in tears. How do you think Claire left her recipients? There are many subtleties in the way people actually hear what we are saying. Each of us is more transparent than we think. The first step is to look in the eyes of your recipient. Who is this person? What are their concerns? What motivates them? Does this individual move at a fast pace, meaning that we need to be succinct? Are they detail-oriented, needing backup material? Are they familiar with your data or do they need to be educated? Is their mind elsewhere presently, meaning that this is not an appropriate time? What is their incentive to cooperate or even listen to you? Taking time to answer these questions will help you focus on the recipient, not merely yourself; time to notice subtleties that work best to get your message across effectively such as pace, vocal tone, amount of information and whether to put your message in the form of a question, a statement or even in writing. Finally, looking at your recipient as an individual allows you to engage two of your most basic emotional needs in relationships—respect and appreciation. A touch of humor (not sarcasm) appropriately tossed in lightens every setting. Once Claire treats her team as humans trying to do their best, foibles and all, her messages will be received in such a manner to elicit amazing cooperation, which will in turn take many things off her plate and result in a better, more productive environment all the way around. This is a great week to learn more about how you look at those with whom you communicate? Do you deliver messages fast and furious? How do you leave your recipients—eager to cooperate and become more creative in their work for you or resentful, even angry? Do you berate them in your mind if they aren't a fast learner? Must they all be an expert in their field? Or is there another way? Enjoy your discoveries! ---------------------------------------------------- For the sake of keeping your career fresh and on track, would you like to enjoy a weekly shot-in-the-arm from Master Certified Coach Ann Golden Eglé? You can sign up for her free weekly ezine, The Success Thought of the Week, at http://www.gvsuccesscoaching.com . Management Comm 0 Subcategories Business & Economy > Electronic Commerce > Business & Economy > Management Science > Computers & Internet > Communications and Networking > Computers & Internet > Telecommunications > Computers & Internet > Year 2000 Problem > News & Media > Commercial Services > Social Science > Communications > Electronic Commerce > > Management Science > > Communications and Networking > > Management Comm 0 Articles Money Management: Make It Automated by Kari Hoopes Wholesale Dropship Solutions Make Business Simple by Andy Eliason Project Management Courses: Improving Communication and Time Management by sheila Mulrennan The Biggest Mistakes in Crisis Communications by Jonathan Bernstein Commercial Loans and Short-Term Working Capital Management by Stephen Bush Anger Management Activities are Recommended by Dimeji FALEYE How to be Confident in Everything You Do by Ken Wallace Intranets and their Development Process - A Quick Guide by Obs Group Project Management: Key to Productivity by Cherry Bonachita CRM : Is it worth it for a small business? by Hugh McInnes