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Life and Work Balance applies to the Beauty Industry Too! Sponsored Links

Life and Work Balance applies to the Beauty Industry Too!

ddutton@cksystemz.

By Diane Dutton
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Submit your Articles Here!

ddutton@cksystemz.com.


Best regards

Diane Dutton
http://www.cksystemz.com

Life and Work Balance applies to the Beauty Industry Too!
It was interesting to observe the focus of the SalonLife'07
Forum, which will take place July 16-17 in Vegas by the
National Cosmetology Association will continue to focus on
Life Balance, Personal Finance, Health & Wellness and
Energy and Connection. These are things not normally
highlighted in the Cosmetology industry and even with this
venture the concentration, as always, is on the Salon and
Spa Owner. But, I think the trends are moving slowing in
the direction of the beauty professional. The big question
is WHY? Why is the primary focus on those who own a salon
or own a spa? Does that mean that every hair stylist,
manicurist, esthetician and spa therapist works for a salon
or spa owner?

Well that's the approach taken by the industry to date. I
for one, being a CPA and CFO for several companies before
starting my own company, don't understand why these beauty
professionals do not think of themselves as business
owners. Certainly if they rent a station or work on
commission they truly work for themselves, don't they?

Make no mistake, the big money is in the salon, that's
where the products are purchased and our major suppliers
control the industry media. But what of the individual in
this industry?

In 2003 the NCA determined that there were over 1.6 million
cosmetologists working in salons and spas across this
country. That's a very large audience that is primarily
focused, by the industry, on the latest styles, color
theory, product blends and so on.

I believe the time has come to focus on teaching them how
to be a good business person. We need to teach them how
to manage their finances, increase their hourly profit,
farm for more customers, up sell product, end the no shows,
manage their customer database, contact customers they
think they may have lost and so on. This is a very
valuable lesson for each and every cosmetologist out there.
Paradigm Shift in the making? Yes, to have a cosmetologist
answer the question: "Who do you work for" without them
naming the salon or spa they work at is a paradigm shift
for sure!

They need to answer "I work for myself!" They must learn
to distinguish where they work at from who they work for.
This will only come with training, information flow and
focus on the individual, not the salon.

I contend that if they can be exposed to tools and training
such as SalonLife'07, client management software, business
education and communication daily , the paradigm shift will
occur.

If they can see that business tools can be focused on them
instead of the salon, amazing things can happen. They can
improve their ability to advertise, relate to their current
customers and contact their customers with automated
interactive email reminders to manage their work calendar.
They will begin to see themselves as self sufficient income
creators and yes, business persons.

The theory that the only way to make money is to open your
own salon is yesterday's approach. Today, you can rent a
station or two, hire your own assistant's create more
hourly income for yourself and not spend the cost of
running the salon, just run your operation within the salon.

No one person, tool or software product can make this
happen all at once. It's going to take getting traction to
the programs. Its going to take the realization that yes,
even the cosmetologist needs to understand a computer, not
just a paper calendar and index cards with customer names
on them. It's going to take moving the beauty professional
into the 21st Century!

So, I would like to challenge all the salon and spa owners
to look at their crew and ask themselves "How can I make
them better business people?" The answer is let them be
their own business person, bring clients to the salon and
spa with their own business skills and tools , manage their
calendars efficiently and effectively and make everyone
more money! Salon and Spa owners need to partner with
their beauty professional rather than "employ" them. Take
a chance, you never know what you might find... maybe true
success.


----------------------------------------------------
Diane Dutton, CEO, Speaker and Business Strategy
Consultant. I would love to discuss group opportunities
for your spa or salon and many other techniques to improve
profitability. For more information on Client Keeper
opportunities for area distributorships and group salon
discounts see us at http://www.cksystemz.com and
http://cosmosuccesskit.com . Look for more ideas and
concepts from me in the future!


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